SSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Whether you’re seeking a new career in an exciting, challenging and growing field, or you have experience in the fire suppression, alarm, or sprinkler industries, we are interested in hearing from you now! Apply today online at humanresources@SuppressionSystems.com or call us at 610-709-5000 for more information.

“Great Service – It’s That Simple!”

We currently have openings for three positions:  ” Service Coordinator,  Fire Sprinkler Service Technician” and “Fire Service Technician“.  Please see the descriptions for each of these below.  Thank you for your interest in working at SSI.


“Service Coordinator ”

(Scheduler / Dispatch)

The Suppression System Incorporated, SSI, Service Coordinator is responsible for the coordination of all service-related activities, including scheduling and dispatch of service technicians. The ideal candidate interacts directly with customers in a professional manner providing efficient and quality service in response to customers needs.

Position Summary

  • Maintain and provide service technician schedules, striving for maximum
  • Coordinate with the customer to properly notify all parties of scheduled
  • Communicate with Sales personnel to review and clarify job
  • Help coordinate the procurement of necessary materials, equipment, rentals, and
  • Maintain the integrity of service files and documentation
  • Help monitor and maintain weekly/monthly
  • Answer incoming phone calls as
  • Assist the Service Manager with department needs, resolving emergency issues and customer

Required:

  • High School Diploma or a General Educational Development Diploma (GED).
  • 3 to 5 years minimum of Customer Service experience.
  • Polished verbal and written communication skills.
  • Proficient knowledge of Microsoft Office software, as well as standard office and accounting practices.

Preferred:   Associates degree in business or equivalent combination of education and experience.

SSI offers a generous compensation package and benefit package including:

  • Full medical
  • Dental and vision
  • Company 401k retirement plan
  • Tuition Reimbursement
  • And so much more!

Do you have the skills we are looking for? APPLY NOW by sending your resume to: humanresources@SuppressionSystems.com  

“Great Service – It’s That Simple!”


“Fire Sprinkler Service Technician ”

The Suppression System Incorporated, SSI, Field Service Technician will inspect, test and repair various Sprinkler Systems and equipment. In addition to Sprinkler systems candidate will be required to inspect, test and repair various Fire Suppression equipment. Training / cross-training of various suppression systems will be provided. The ideal candidate is a detailed, analytical problem-solver who is motivated, hardworking and has a high aptitude for critical thinking tasks.

Position Summary

  • Performs routine technical inspections and diagnose system problems in pipe systems, pipe supports, sprinklers, backflow devices and water-based fire protection equipment per NFPA guidelines
  • Provide complete and accurate Inspection Reports for each piece of equipment serviced, with condition of equipment and any recommendations for repairs required
  • Perform preventative maintenance and repairs on a variety of sprinkler & fire suppression systems
  • Working knowledge of wet, dry, pre-action deluge, water mist, foam, and glycol systems
  • Provide Leads for service or new construction
  • Cover a 24/7 on-call week that is rotated among all service technicians throughout the year
  • Maintain a professional appearance, attitude and relationship with customers and employees at all times.
  • Keep assigned company vehicle clean and well maintained

Required:

High School Diploma or a General Educational Development Diploma (GED).

Two years of technical training performing fire sprinkler inspection, testing and maintenance. Excellent communication skills needed to accurately describe problems and communicate with customers.  Ability to lift up to 100 pounds. Ability to pass required pre-employment drug-screening, background check and satisfactory driving history.

Preferred:   Associates degree in a related technical field or equivalent combination of education and experience.  Knowledge of Microsoft Office Suite and previous Fire Sprinkler Protection experience highly preferred. Working knowledge of Fire Suppression systems a plus.

SSI offers a generous compensation package and benefit package including:
• Full medical
• Dental and vision
• Company 401k retirement plan
• Paid Training
• Tuition Reimbursement
• Company vehicle
• Paid port to port
• And so much more!

Do you have the skills we are looking for? APPLY NOW by sending your resume to: humanresources@SuppressionSystems.com  

“Great Service – It’s That Simple!”


“Fire Service Technician”

The Suppression System Incorporated, SSI, Field Service Technician will inspect, test and repair various Fire Suppression Systems and equipment.  The ideal candidate is a detailed, analytical problem-solver who is motivated, hardworking and has a high aptitude for critical thinking tasks.

Position Summary

  • Performs routine technical inspections and diagnose system problems
  • Provide complete and accurate Inspection Reports for each piece of equipment serviced, with condition of equipment and any recommendations for repairs required
  • Perform preventative maintenance and repairs on a variety of fire suppression systems
  • Program Fire Alarm and Fire Suppression Control Panels
  • Provide Leads for service or new construction
  • Cover a 24/7 on-call week that is rotated among all service technicians throughout the year
  • Maintain a professional appearance, attitude and relationship with customers and employees at all times.
  • Keep assigned company vehicle clean and well maintained

Required

  • High School Diploma or a General Educational Development Diploma (GED).
  • Two years of technical training, preferably in fire protection.
  • Excellent communication skills needed to accurately describe problems and communicate with customers.
  • Ability to lift up to 100 pounds.
  • Ability to pass required pre-employment drug-screening, background check and satisfactory driving history.

Preferred

  • Associates degree in a related technical field or equivalent combination of education and experience.
  • Knowledge of Microsoft Office Suite and previous Fire Protection experience highly preferred.

SSI offers a generous compensation package and benefit package including:
• Full medical
• Dental and vision
• Company 401k retirement plan
• Paid Training
• Tuition Reimbursement
• Company vehicle
• Paid port to port
• And so much more!

Do you have the skills we are looking for? APPLY NOW by sending your resume to: humanresources@SuppressionSystems.com  

“Great Service – It’s That Simple!”